X89 Terms and Conditions — Please read before use

Welcome to the x89 platform. These Terms & Conditions ("Terms") apply to the use of the x89.vin website and all associated services. By using any x89 service, you are considered to have fully accepted these Terms.

These Terms & Conditions have been written in clear, simple language with users in Bangladesh in mind. x89 believes every user has the right to know exactly under what terms they are using the platform. That is why there are no hidden clauses or ambiguous language here.

These Terms may be updated from time to time. Users will be notified of any changes, and the updated date will be reflected on this page. Continued use of the platform after any changes constitutes acceptance of the revised Terms.

To create an account on x89, you must register with accurate and complete information. Each person may hold only one account. Creating multiple accounts is strictly prohibited and may result in account termination.

All information provided during registration — including name, date of birth, phone number, and address — must be accurate. x89 reserves the right to close any account registered with false information at any time, and any balance in such accounts may be forfeited.

• Only one account per user is permitted.
• Keeping your account password confidential is solely your responsibility.
• If unauthorized access to your account occurs, contact x89 support immediately.
• Sharing your account with others or selling your account is strictly prohibited.
• A copy of your national ID or passport may be required for KYC verification.

The x89 platform is intended solely for 18 years of age or older For adults only. Participation by minors on the gaming platform is strictly prohibited. x89 takes a firm stance on protecting minors.

If a user falsely claims to be 18 or older during registration, or is subsequently found to be under 18, the account will be immediately closed and all deposited funds will be forfeited.

• You are required to provide your correct date of birth at the time of registration.
• A photo of your national ID or passport may be requested for age verification.
• Access from regions where online gaming is prohibited under applicable local law is not permitted.

Deposits on x89 can be made via Mobile Banking, Nagad, Rocket, and USDT. Minimum deposit amounts may vary depending on the payment channel. Deposits are generally credited to your account instantly.

Deposits must be made using a payment account registered in your own name. Deposits from third-party payment accounts are strictly prohibited. Violating this rule may result in the deposit being voided and your account being suspended.

• Minimum deposit limits vary by payment method.
• No additional charges are applied to deposits.
• If a deposit fails, the funds will be returned within 24 hours.
• Accounts may be temporarily suspended while suspicious transactions are under review.
• Network fees may apply for crypto deposits.

KYC verification must be completed before making your first withdrawal from x89. Once verified, all subsequent withdrawals are processed quickly. Withdrawal requests are typically handled within 1–4 hours.

Wagering requirements must be completed before any bonus funds can be withdrawn. Attempting to withdraw without meeting the requirements may result in the bonus balance being voided. The wagering conditions for each bonus are listed individually on the promotions page.

• Withdrawals can only be made to an account registered in your own name.
• Daily withdrawal limits are set based on your account tier.
• Withdrawals may be delayed if anti-money laundering verification is required.
• Withdrawals are preferably processed to the same payment method used for the deposit.
• Large withdrawals may be subject to additional verification.

Bonus and promotional offers on x89 are provided subject to specific terms. Each bonus carries its own wagering requirements, maximum bet limits, validity period, and other conditions. Please read these terms carefully before claiming any bonus.

Any attempt to abuse bonuses — such as claiming bonuses through multiple accounts, bonus arbitrage, or any other form of manipulation — will result in the cancellation of bonuses and closure of the accounts involved.

• The welcome bonus is available to new registered members only.
• Bonus funds are kept separate from your cash balance.
• Bonuses cannot be withdrawn until the wagering requirements have been met.
• X89 reserves the right to modify or cancel any bonus offer.
• Maximum bet limits must be observed when placing bets using bonus funds.
• Specific wagering requirements must be met before winnings from free spin bonuses can be withdrawn.

All bets on x89 are final and cannot be cancelled once confirmed. For Sports Betting, if an event is cancelled or postponed, bets will be settled in accordance with x89's established policy. For Live Casino and slots, the respective game provider's rules apply.

If a bet is processed abnormally due to a technical error or server issue, x89 reserves the right to void or re-settle that bet. Users will be notified as promptly as possible in such cases.

• Betting on multiple outcomes within a single match is permitted.
• Any bet associated with proven match-fixing or misconduct will be voided.
• Maximum and minimum bet limits are displayed individually for each game or event.
• X89 reserves the right to void any bet placed at incorrect odds resulting from a system error.

X89 is firmly committed to responsible gaming. Gaming should be a form of entertainment — not a solution to financial problems. If you feel your gaming is getting out of control, please use the tools below.

• Deposit Limit: Set a daily, weekly, or monthly deposit limit.
• Loss Limit: Gaming will automatically stop once a set loss limit has been reached.
• Session Timer: Decide in advance how long each gaming session will last.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Request a long-term or permanent account closure.

The following activities are strictly prohibited on the x89 platform. If any such activity is detected, the account will be immediately suspended and all associated balances may be forfeited.

• Creating multiple accounts to claim bonus benefits.
• Using bots, scripts, or automation software.
• Attempting to access another user's account.
• Money laundering or transactions involving illegal funds.
• Any form of hacking of x89's systems or software.
• Operating an account using a false identity or fabricated information.
• Attempting to harass or harm other users.

X89 reserves the right to suspend or permanently close any account at any time, for any reason, without prior notice. Under normal circumstances, however, users will be informed of the reason.

Users may request to close their account at any time. In such cases, any valid balance remaining in the account will be made available for withdrawal, provided no terms and conditions have been violated.

• Balances may be forfeited if an account is closed due to a terms violation.
• Any pending bets will be settled according to the standard rules before an account is closed.
• Voluntarily closed accounts may be reactivated at a later date.
• Accounts under self-exclusion cannot be reopened before the exclusion period ends.

X89 takes the privacy of your personal data seriously. Information you provide is used solely for account management, KYC verification, fraud prevention, and compliance with applicable legal obligations.

Your personal information is never sold or transferred to third parties, unless required by legal authorities. For more details, see our Privacy Policy Read.

• All data is securely stored using encryption.
• All transactions are secured using SSL technology.
• Users may request to view or delete their personal data.
• Full details on our cookie policy can be found in the Privacy Policy.

If you have any questions or concerns about these Terms & Conditions, please contact our support team. We offer 24/7 assistance in English.

• Instant assistance is available via live chat.
• Email: [email protected]
• Emails are typically responded to within 24 hours.
• A tracking number will be issued once your complaint has been submitted.